Privacy Policy

1 Introduction

Krishna Sakha is an AI-powered spiritual companion designed to bring the timeless wisdom of the Shrimad Bhagavad Gita into contemporary daily life. The App provides:

Ask Krishna: AI-guided spiritual reflections rooted in Bhagavad Gita philosophy, supporting text queries and spiritual photo reflections.
Bhagavad Gita Sacred Reader: All 18 chapters and 700+ verses with authentic Sanskrit shlokas, English and Hindi translations, audio recitations, and philosophical insights.
Divine Audio Mantras & Japa: Sacred original master sound recordings, acoustic orchestrations, and an interactive digital Japa Mala counter with sacred haptics.
Daily Karma Diary: Private journaling of daily deeds, intentions, and karmic reflections.
Daily Wisdom: Inspiring daily verses with dedicated 1:1 square sacred graphic export for sharing.

We believe that spiritual inquiry is deeply personal. We operate with strict data minimization principles: your confidential conversations are never sold, never publicly broadcast, and never used to train generalized AI models.

2 Information We Collect

2.1 Account & Identity Information

When you sign in to Krishna Sakha, we collect:

Google Sign-In: Your email address, display name, and avatar profile photo URL provided by Google's OAuth service.
Account Identifier (UID): A unique cryptographic identifier generated upon secure sign-in to associate your preferences and subscription tier.

2.2 Profile & Spiritual Personalization

To personalize your spiritual guidance from the perspective of Lord Krishna as a dear friend (Sakha), mentor (Guru), or guardian, you may voluntarily provide:

Your chosen name or spiritual moniker
Gender & Age bracket (used exclusively for conversational tone and respectful address)
Preferred conversational language (Hindi, English, etc.)
Sacred Bond type (e.g., Sakha, Shishya, Devotee)
Spiritual goals, life dilemmas, or areas of focus
Custom profile picture (stored locally or securely synced)

2.3 Ask Krishna AI Conversations & Image Reflections

When you interact with the Ask Krishna spiritual dialogue feature:

Your prompts, questions, and conversational history are transmitted over encrypted HTTPS/TLS connections through our secure edge gateway to enterprise AI inference endpoints.
If you attach images via the plus button (such as a sacred deity darshan, temple visit, holy scripture passage, or personal question photo), the images are securely processed to provide contextual visual spiritual insights and reflections.
Zero Training Guarantee: Mayra AI Labs does NOT use your private spiritual questions, image attachments, or AI responses to train, retrain, or fine-tune public artificial intelligence models.
Conversations are stored locally on your device for your personal review. Cloud synchronization of chat metadata is strictly used for account continuity and quota management.

2.4 Karma Diary & Spiritual Activity Data

Karma entries (deed descriptions, spiritual intentions, categorized karma points) are stored locally in secure on-device app storage.
Aggregate karma scores and daily streaks are securely backed up to our encrypted cloud database when signed in, ensuring you never lose your spiritual progress when switching devices.
Japa Mala counter counts, mantra favorites, and playlist preferences are stored locally on your device.

2.5 Usage, Diagnostics & In-App Purchases

Data Point	Purpose	Storage & Security
Daily message quota & timestamps	Enforce fair-use limits and reset quotas at midnight	Encrypted Cloud Database
Subscription status (Sakha Pro)	Verify Pro entitlement and unlock unlimited features	Google Play Billing & Secure Database
Rewarded video ad interactions	Grant complimentary AI message credits	Google AdMob & Secure Database
Anonymous crash logs & app health	Diagnose technical crashes and audio engine stability	Anonymous Diagnostic Monitoring

Explicit Clarification on Device Sensors: Krishna Sakha does NOT collect your precise GPS or coarse geographic location, does NOT record raw microphone audio, does NOT access your contact book, and does NOT connect to Bluetooth peripherals. Any speech dictation is handled entirely by your operating system's native keyboard engine.

3 How We Use Your Information

We utilize the collected information strictly for legitimate application functionality:

Spiritual Guidance Personalization: Adapting Gita verses, philosophical parables, and tone according to your chosen Sacred Bond and language.
Service Reliability & Quota Enforcement: Managing rate limits to protect server infrastructure from automated spam and abuse.
Cloud Continuity: Allowing you to restore your Sakha Pro subscription, karma score, and preferences across devices.
Audio Experience: Managing background audio services so you can listen to sacred mantras continuously during meditation.
Push Notifications: Delivering uplifting daily wisdom shlokas and gentle karma reflection reminders (only if explicitly enabled).
Customer Support: Resolving user-submitted queries and feedback sent to hello@mayrailabs.in.

4 Data Storage & Security Standards

4.1 Local Device Storage

The vast majority of your personal data stays on your smartphone:

App-Private Sandbox: Chat history, saved mantras, karma reflections, and audio playback settings are stored in sandboxed on-device storage and local encrypted databases inaccessible to other applications.
Bundled Scripture: The Bhagavad Gita Sanskrit verses, transliterations, and core translations are bundled directly within the app binary for offline access.

4.2 Cloud Infrastructure & Encryption

For cloud-backed capabilities:

In-Transit Encryption: 100% of network traffic between Krishna Sakha, our secure edge network, and cloud inference infrastructure is encrypted using modern TLS 1.3 / HTTPS.
At-Rest Encryption: Cloud user records and profile metadata are encrypted at rest using industry-standard 256-bit AES encryption.
Role-Based Security Rules: Strict database isolation rules guarantee that only your authenticated user identity can access your profile and karma data.

We Never Sell Your Data: Mayra AI Labs does not sell, rent, monetize, or trade your personal or spiritual data with data brokers, advertisers, or outside commercial entities.

5 Enterprise Infrastructure Architecture

Krishna Sakha relies on hardened, ISO/IEC 27001 and SOC 2 compliant enterprise cloud infrastructure:

Secure Cloud Database & Authentication Services

Provides encrypted user authentication, real-time database synchronization for profile and karma scores, and automated diagnostic crash monitoring.

Global Edge Network & Content Delivery Infrastructure

Provides high-speed edge proxy routing, DDoS mitigation, and SSL termination to shield client endpoints and deliver sacred audio assets smoothly worldwide.

Enterprise AI Processing Partners

Secure inference APIs generate conversational spiritual reflections based strictly on Bhagavad Gita teachings. Data is processed ephemerally and is not retained or used for foundation model training.

Google AdMob (Free Tier Only)

Serves non-intrusive banner and optional rewarded video advertisements on free tier usage. Sakha Pro subscribers enjoy a completely 100% ad-free experience. Google Ads Privacy Policy

Google Play In-App Billing

All financial transactions, payment details, UPI transactions, and credit cards for Sakha Pro are processed directly by Google Play. Mayra AI Labs never receives or stores your bank or credit card numbers.

6 Android Permissions Explained

Krishna Sakha requests only minimal permissions strictly required to execute core spiritual functions. Here is the verified breakdown matching our app manifest:

Android Permission	Technical Purpose	User Requirement
`INTERNET` & `ACCESS_NETWORK_STATE`	Connect to cloud services for Ask Krishna AI, encrypted data sync, and Pro verification.	Mandatory
`FOREGROUND_SERVICE` & `FOREGROUND_SERVICE_MEDIA_PLAYBACK`	Permits uninterrupted background audio playback of sacred mantras and recitations when your phone screen is locked or while multitasking.	Mandatory for Mantra Player
`POST_NOTIFICATIONS`	Sends daily Gita wisdom quotes and gentle evening karma reflection reminders.	Optional (Can be disabled)
`CAMERA` / Photo Library	Allows uploading a profile avatar or attaching a spiritual photo for guidance in Ask Krishna.	Optional (Only prompted when tapping camera/gallery)
`VIBRATE`	Enables bead progression feedback during Japa Mala mantra meditation.	Optional (Configurable in-app)
`BILLING`	Handles secure in-app purchases and subscriptions for Sakha Pro via Google Play.	Mandatory for Sakha Pro

7 Mental Health, Safety & Crisis Intervention

Krishna Sakha is a spiritual companion intended for philosophical reflection, inner peace, and personal upliftment. It is NOT a medical, psychiatric, or psychological mental health diagnostic tool or crisis service.

Emergency Crisis Notice: If you are experiencing acute emotional distress, clinical depression, severe mental suffering, or thoughts of self-harm or suicide, please immediately contact professional emergency medical personnel or a 24x7 crisis helpline:

India: Tele-MANAS (Govt. of India 24x7 Mental Health Helpline): 14416 or 1800-891-4416
India: Kiran National Mental Health Helpline: 1800-599-0019
United States: National Suicide & Crisis Lifeline: Call or text 988
International: Please contact your local national emergency services or nearest hospital.

8 Data Retention & Account Deletion

8.1 Multi-Stage Account Deactivation & Deletion

You have the absolute right to deactivate and delete your account directly within the application at any time:

Navigate to Settings → Delete My Account.
Immediate Local Purge: Upon confirmation, all local conversations, Karma diary reflections, and cached data on your device are instantly wiped, and your authentication session is revoked.
30-Day Scheduled Cloud Archive: To protect seekers against accidental or fraudulent deletion and to comply with legal, accounting, and anti-fraud record requirements, your cloud profile is placed in a secure 30-day deactivated archive before permanent erasure.
Immediate Permanent Purge: To immediately and irreversibly destroy all cloud records without waiting for the 30-day grace period, email hello@mayrailabs.in with the subject line "Immediate Data Deletion" from your registered account email.

9 Children's Privacy

Krishna Sakha does not knowingly collect or solicit personal information from children under the age of 13. The app is intended for general audiences seeking spiritual wellness and philosophical guidance. If we discover that personal data from a child under 13 has been inadvertently collected, we will take immediate steps to delete that information from our servers. Parents or guardians may contact us at hello@mayrailabs.in for any concerns.

10 Your Privacy Rights

Under applicable Indian IT laws, the Digital Personal Data Protection Act (DPDP), and international data protection standards, you have the right to:

Right to Access: Request a confirmation of what personal data is maintained by Mayra AI Labs.
Right to Rectification: Edit your profile information, spiritual goals, and preferences anytime in-app.
Right to Erasure: Delete your complete account and history at your sole discretion.
Right to Withdraw Consent: Revoke notification, camera, or storage permissions at any time via your smartphone's system settings.

11 Updates to This Policy

We may periodically update this Privacy Policy to reflect app enhancements, new features, or evolving regulatory standards. The updated date will always be visible at the top of this document. For material updates, we will provide a prominent notice within the application or via our official website.